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Customer Service

Our aim is to make your experience when dealing with us pleasant and straightforward. Please see below how we aim to make this happen.

  Refunds and Returns

We offer a “no quibble” returns policy, please contact customer services on 01803 864312 if you need to feel you need to request this.

Please see our terms and conditions

  Vat Charges

UK Purchases - VAT is chargeable on all UK sales irrespective of the payment method unless the goods provided are being used for medical research purposes and the customer provides a valid exemption certificate prior to the point of sale.

  International Purchases

VAT will be charged on all international purchases from EU countries, Companies with a valid EU address and who supply a valid VAT number can purchase without UK VAT. Countries outside of the EU will not be charged VAT.

  Terms

Please see our terms and conditions

  Privacy Policy

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  Security

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